PRIVACY POLICY – Glowrious Candle Co 

Effective Date: 12-12-2025

Glowrious Candle Co (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

1.1 Personal Information (Provided by You)

When you visit our website, create an account, or place an order, we may collect:

  • Full name

  • Email address

  • Mobile number

  • Billing and shipping address

  • Payment-related details (processed via secure third-party gateways)

  • Order history and preferences

  • Account login details (if applicable)

1.2 Sensitive Personal Data or Information (SPDI)

As defined under Indian law, this may include:

  • Payment instrument details (card/UPI/wallet information)

Note: Payment data is processed securely by our payment partners. We do not store full card or UPI details on our servers.

1.3 Automatically Collected Information

When you use our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited and time spent

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and delivery status

  • Provide customer support

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Send promotional emails and offers (with your consent)

  • Prevent fraud and enhance security

3. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Payment gateways and processors

  • Courier and logistics partners

  • Customer support and CRM platforms

  • Email and SMS service providers

  • Analytics and website performance tools

  • Government or law enforcement agencies when legally required

All third parties are expected to follow appropriate data protection practices.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site performance and speed

  • Remember your preferences

  • Analyze usage patterns

  • Show relevant content and offers

You can disable cookies through your browser settings, but some parts of the site may not function properly.

5. Data Security

We implement reasonable security practices including:

  • SSL encryption

  • Secure servers and restricted access

  • Regular monitoring for vulnerabilities

While we strive to protect your data, no method of transmission or storage is completely secure.

6. Your Rights (India)

You may:

  • Request access to the personal data we hold

  • Request correction of inaccurate information

  • Request deletion of certain information (subject to legal obligations)

  • Withdraw consent from marketing communications

To exercise your rights, contact us at:
📧 glowriouscandle.co@gmail.com

7. Data Retention

We retain your data:

  • As long as necessary to fulfill orders and provide services

  • As required for legal, accounting, or regulatory purposes

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

For questions or concerns about this Privacy Policy or your data:

Glowrious Candle Co
📧 Email: glowriouscandle.co@gmail.com
📍 Address: Shop No. 09, Batha Complex, Main Market, Jahangirabad , Bhopal, Madhyapradesh (462008)
📞 Phone: +91 9303714527